FAQs

For visitors arriving by car: if you wish to book a valet parking space, send us a request to guarantee your spot: hospitalitydesk@botanicantwerp.com (€40 per day for day guests / €50 per night for hotel guests)

If you do not wish to book a valet parking space, please use the public carparks (Nationale Bank and Oudaen) as parking is not permitted in the surrounding streets.

Nationale Bank

• Address: Frankrijklei 166, 2000 Antwerp
• Max. height: 1m90
• Notes: 24/7 parking, no cash, credit cards only

Oudaen

• Address: Oudaen 3, 2000 Antwerp
• Max. height: 1m90
• Notes: 24/7 parking, cash & credit cards

Electric vehicle charging stations are available on-site for eco-friendly transportation. For added convenience, we offer a valet parking service.

For an extensive guide on what to do in the Antwerp area, explore visit.antwerpen.be, where you’ll discover a wealth of activities, attractions, and hidden gems tailored to every interest, from cultural heritage to modern entertainment.

Yes.

Smoking is forbidden in the hotel rooms and public areas (penalty up to EUR 1000,00 per night).

Dogs are not allowed in the hotel but small dogs (max 5 kg) are welcome in Henrys bar & bistro.

The GPS address of Botanic Sanctuary Antwerp is Leopoldstraat 26, 2000 Antwerp, Belgium. How to reach us:

By Car

Easily accessible via major highways, our GPS address is Leopoldstraat 26, 2000 Antwerp.
For visitors arriving by car, please use the public carparks (Nationale Bank and Oudaen) as parking is not permitted in the surrounding streets.
For added convenience, we offer valet parking service. Additionally, electric vehicle charging stations are available for eco-friendly transportation.
Please note: Antwerp is a Low Emission Zone (LEZ). Ensure your vehicle complies with the emission standards to avoid fines

By Plane

Botanic Sanctuary Antwerp is conveniently located near several airports, Antwerp is 5km away, Brussels 45km, Eindhoven 88km, and other major cities within reach, ensuring a smooth journey to our sanctuary.

By Train

Antwerp Central Station (stop Antwerpen-Centraal) offers direct TGV connections to Paris, Brussels, and Amsterdam, with high-speed trains linking to major European cities. The station is a 20-minute walk from the hotel, with taxis and transfer services available.

Yes. If you wish to book a valet parking space, send us a request to guarantee your spot: hospitalitydesk@botanicantwerp.com (€40 per day for day guests / €50 per night for hotel guests)

Yes. Electric vehicle charging stations are available on site for eco-friendly transportation.

If you need to book more than five rooms, please contact our reservation department. You can email us at reservations@botanicantwerp.com or call us on +32 3 269 00 00 for assistance.

To book with a discount code, navigate to the Botanic Sanctuary Antwerp website booking platform and enter the discount code next to promo code.

For the latest information on special rates and packages at Botanic Sanctuary Antwerp, please visit the page about our upcoming events and experiences.

You can easily book your gift voucher on our gift voucher-page.

To use your gift voucher, just give the voucher number to our reservation team or mention it when booking online. Please make sure to carry the actual gift voucher and the PIN code of the online voucher with you upon arrival.

For accommodating 3, 4, or 5 guests at Botanic Sanctuary Antwerp, you should consider larger rooms or suites that offer extra space and bedding options. Typically, Junior Suites or larger suites are most suitable for such group sizes.

For personal assistence, contact reservations@botanicantwerp.com.

For detailed descriptions and specifics of each room type, please visit our rooms and suites.

Please consult the latest menu here.

Elevate your dining experience by effortlessly booking restaurant reservations online. For personalized assistance, our reservations department is at your service. Reach out to us via email at reservations@botanicantwerp.com or give us a call on +32 3 269 00 00.

Yes, you can email us at reservations@botanicantwerp.com or call us on +32 3 269 00 00 for more information.

Please find an overview of all upcoming events here.

If you have any questions or need assistance with event planning, don’t hesitate to reach out to our sales team. We’re eager to help you organize an unforgettable and successful event.

Contact details: sales@botanicantwerp.com or +32 3 269 00 03

Please visit our career page for an overview of all current job openings.

To become a member, please contact sales@botanicantwerp.com.

Yes, please contact us at spa@botanicantwerp.com.

No, we only have an annual membership option.

No, the Botanic Health Club is for gym members and hotel guests only.

No, it is not possible to book the spa for a private party.

Yes, we offer spa treatments. Please contact us at spa@botanicantwerp.com.

During Flemish school holidays kids are welcome all day from 7am until 10pm, always under supervision of an adult.

Flemish school holidays:

• Easter holidays: 1/04/24-14/04/24
• Summer holidays: 01/07/24 – 31/08/24
• Autumn holidays: 28/10/24-03/11/24
• Christmas holidays: 23/12/24-05/01/25
• Spring break 03/03/25-09/03/25

All other days, kids are welcome before 9am and after 5pm.

No food is allowed in the swimming pool area.